Joellen Jarrett

Joellen Jarrett currently serves as the first Chief Learning Officer (CLO) for the US Small Business Administration (SBA). As the CLO and Chief of Organizational Effectiveness Joellen keeps quite busy, overseeing the Agency’s Talent Development and Performance Management lifecycles for SBA’s 2500 employees. Joellen brings a breadth of experience to the workplace from public, private, and non-profit sectors. She holds 25+ years of experience in talent and organization development, performance management, change management, and leadership development. Since arriving at SBA in August 2015, Joellen has implemented a number of strategies to include stand up of a Supervisory Community of Practice, In-house 40-hour Supervisory Training, Executive Coaching, and performance management reform. Joellen began her Federal career in the United States Air Force, as a Cryptologic Language Analyst. Following her active duty service, she decided to “give back” by returning to Federal service as a Transition Assistance Program (TAP) Specialist for the U.S. Department of the Air Force. It was here she worked to help active duty prepare to return to civilian life, providing job search and change management skills. In addition to her TAP experience, Joellen has experienced a number of her own transitions, working in a variety of areas of Human Capital Management. She has worked as an instructor for the Graduate School, teaching Strategic Human Capital Management, Supervision, and HR Consulting Skills. She has contributed to mission accomplishment in multiple Federal agencies to include the National Security Agency, Department of Energy, Department of Interior, Defense Intelligence Agency and the U.S. Small Business Administration. Joellen is a University of Maryland, University College (UMUC) Alumni. She received her Bachelor of Arts, Pyschology, from UMUC, Asian Division, in Tokyo, Japan and her Master of Science, Management, from UMUC, College Park.