December 11 - 12, 2017
Westin Crystal City, Arlington, VA
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Chief Human Capital Officer
Department of Homeland Security
Angela Bailey has dedicated nearly 35 years to public service, with close to 30 of those years in human resources. Ms. Bailey was appointed as the Department of Homeland Security’s Chief Human Capital Officer (CHCO) in January 2016. She is responsible for the Department’s human capital program, which includes human resources policy, systems, and programs for strategic workforce planning, recruitment and hiring, pay and leave, performance management, employee development, executive resources, labor relations, work/life and safety and health.
She also served as the Chief Operating Officer (COO) for the U.S. Office of Personnel Management (OPM) from November 2013 to January 2016. In this role, she provided overall organization management to improve OPM’s performance, mission and goals through strategic and performance planning, measurement, analysis, and regular progress assessment. She was also responsible for managing OPM’s human, financial, acquisition and information technology to achieve OPM’s program results efficiently, economically, and effectively.
Other roles at OPM included serving as Deputy Associate Director for Recruitment and Hiring and Associate Director for Employee Services, including as the agency’s CHCO. In that role, she was responsible for the design, development and implementation of government-wide human resources policy, systems, and programs for strategic workforce planning, recruitment and hiring, pay and leave, performance management, employee development, executive resources, labor relations, and work/life. In addition, she led OPM’s implementation of the President’s Veterans Employment Initiative, which resulted in 20-year highs in terms of the percentage of new federal employees who are veterans. As the CHCO for OPM, she also oversaw the agency’s internal human resources office. Ms. Bailey also spearheaded OPM’s flagship initiative on hiring reform, and the Pathways Programs for students and recent graduates, including the Presidential Management Fellows Program.
Ms. Bailey began her career with the Social Security Administration. She later worked for the Department of Defense in several different components and Defense agencies. She has served in many roles, including Budget Analyst, Labor Relations Officer, and as the Director of Human Resources for the Defense Contract Management Agency.
Ms. Bailey has a master’s degree in Leadership from Bellevue University and participated in Harvard University’s Kennedy School National Preparedness Leadership Initiative for Executives in 2012.
Director, Workforce Management Office
National Oceanic and Atmospheric Administration
Kim Bauhs became the NOAA Human Capital Officer effective March 2015. Ms. Bauhs is a U.S. Navy veteran with over 30 years of service in the public sector. As the HCO and Director of the Office of Human Capital Services, she is responsible for a broad range of human capital functions and activities, including those necessary to attract, develop, and retain a mission-capable workforce: consulting services; workforce analytics and HC strategy; policy; talent management and talent development programs; quality assurance; labor and employee relations; executive services; and human resources information technology. She is NOAA’s lead for the implementation of Commerce HR shared services.
Ms. Bauhs has been a member of the Federal Government’s Senior Executive Service since 2007. Prior to her position at NOAA, she served in executive roles at the Department of Homeland Security as the DHS Chief Learning Officer and as the Human Capital Officer for U.S. Immigration and Customs Enforcement.
Ms. Bauhs honed her knowledge of Federal HR during her tenure at the U.S. Office of Personnel Management (OPM), where she served as the assistant director for federal recruitment and hiring. There she oversaw USAJOBS, the Federal Government’s one-stop source for jobs and employment information. In that role, Ms. Bauhs led a government-wide effort to transform USAJOBS in support of the federal hiring reform. She also participated in OPM teams that focused on hiring reform, diversity recruitment and outreach, and the employment of veterans and individuals with disabilities.
While at OPM, Ms. Bauhs served in other senior-level positions including: the assistant director for the human resources consulting program, a $40-million federal consulting practice that met the needs of agencies across government in the areas of testing, staffing, and other human resource services; and the acting director of OPM’s Presidential Management Fellows Program.
Ms. Bauhs began her career as an officer in the U.S. Navy’s nuclear power program where she taught mathematics and physics. She later worked for the Virginia Employment Commission as the agency human resources director and at the National Institutes of Health in training and strategic management planning.
Ms. Bauhs has a bachelor’s degree in mathematics from the College of Charleston, South Carolina, and a Master of Science degree in organizational development and human resources from Johns Hopkins University. She is an alumnus of the Virginia Executive Institute and the Federal Executive Institute.
Deputy Chief Human Capital Officer
Department of Housing and Urban Development
Peter Constantine began serving as HUD’s Deputy Chief Human Capital Officer in June 2016. Peter initially came to HUD as the Deputy Assistant General Counsel for Personnel Law in 2002. He left to go to the Department of Labor, where he served as the Counsel for Employment Law in the Office of the Solicitor and later as the Deputy Associate Solicitor for Civil Rights and Labor-Management. In May 2010, he returned to HUD to serve as the Associate General Counsel for Ethics, Appeals and Personnel Law. Peter received his J.D. from American University’s Washington College of Law and a B.A. in Urban Studies from the College of Wooster. He also has served with the Federal Labor Relations Authority, Office of Special Counsel, and the Merit Systems Protection Board.
Director, Workforce Excellence & Engagement
Department of the Treasury
Ruth Chandler Cook joined the Department of the Treasury in 2012 and leads a broad range of Treasury-wide programs including employee engagement, performance management, alignment, Labor & Employee Relations, Workforce Vitality, Recognition, and a number of other programs impacting the Departments over 100,000 person workforce. As Director of Workforce Excellence & Engagement, Ruth has responsibility for building and sustaining a culture of engagement across Treasury and its Bureaus. She is also responsible for designing and implementing workforce strategies that result in resilient, high performing teams. Under Ruth’s leadership key policy initiatives are developed and leaders Treasury-wide are advised on labor management considerations as well as efficient and effective change management tactics. Her responsibilities include setting the agency's workforce policies, analyzing workforce conditions and developing strategies to meet the current and future needs of the Treasury Department while prioritizing the alignment of its workforce with the strategic goals and objectives of the organization. Ruth led a Treasury-wide employee performance management reform effort which consolidated 16 disparate performance management programs to one, and positioned the Department for the utilization of an Integrated Talent Management System. In addition, she led the execution of a one Treasury approach toward employee engagement known as the “Engage Everyone” campaign. She executed these Department-wide strategies through collaborative communities of practice among Treasury and its Bureaus leaders including labor organizations, performance, learning, diversity & inclusion and other key practitioners. Ruth has also been instrumental in expanding the use of human capital data and analytics across the Department. For example, she led the development of dynamic dashboards to display FEVS data in new and innovative ways to include the use of scatter plot charts. The new visualizations of the data allow leaders and staff to zero in on successes and opportunities at a glance. As a result of these efforts the Department has increased participation in engagement action planning as well as provided greater visibility of FEVS data across the organization. In fact in 2016 Treasury saw improvement in 67 of 71 questions or (94 percent) of the FEVS survey with gains across each index. Ruth earned a Master degree in Human Resources Management with a focus on Strategic Human Capital Management from Georgetown University. She is certified as a Senior Professional in Human Resources Management (SPHR) by the Human Resources Certification Institute and as a Society for Human Resources Management – Senior Certified Professional (SHRM-SCP).
Chief Human Capital Officer
Securities and Exchange Commission
Lacey Dingman was named Director of the Securities and Exchange Commission’s Office of Human Resources in December 2011. Ms. Dingman previously was Deputy Managing Executive in the SEC’s Division of Enforcement with responsibility for fulfilling the program’s staffing needs and providing advice and assistance on human capital planning and development. Before coming to the SEC in April 2010, Ms. Dingman was at the Commodity Futures Trading Commission (CFTC), where she started as a forensic investigator and later became a Special Advisor to the Chairman. She was Personal Assistant to the Undersecretary of State from July 2007 to November 2008, when she returned to the CFTC as a business manager. Ms. Dingman received her bachelor’s degree in business administration from the University of Iowa.
Department of Homeland Security
Roland Edwards provides authoritative advice and guidance to all Department of Homeland Security (DHS) Components on the full range of human resources (HR) functional areas. His primary focus areas include Human Resources Management and Services (provides HR services to Headquarters organizations), diversity and inclusion, internal operations, privacy and engagement initiatives within the Office of the Chief Human Capital Officer (OCHCO). Mr. Edwards was previously the Deputy Director, Human Resources Management and Services (HRMS) for DHS Headquarters in OCHCO. Mr. Edwards had direct oversight of the Executive Services team, Business Analytics team and the Learning and Development Institute. As the Deputy Director, he also assisted the Executive Director in providing oversight of all of the HR functional areas and overall management of HRMS. Prior to serving as the HRMS Deputy Director, Mr. Edwards was the Deputy Director, Executive Resources in OCHCO. In this role, he assisted the Director in managing all aspects of performance for the team and workload. This included Senior Executive Service (SES) staffing for Department-wide and headquarters organizations, political staffing, executive (SES, Senior Level – SL, and Scientific and Professional – ST) policy, SES/SL/ST performance management system certification, annual SES/SL/ST performance management, Presidential Rank Award nominations, and biennial allocations of new SES/SL/ST positions. Prior to DHS, Mr. Edwards worked at the Office of Personnel Management as a manager in the government-wide SES office and served as an Associate Director in Human Resources for the Millennium Challenge Corporation. He received his Bachelor of Science and master’s degree from the University of Maryland.
Director, Human Resources
Environmental Protection Agency
Linda R. Gray serves as the Director of the Office of Human Resources and Deputy Chief Human Capital Officer at the Environmental Protection Agency (EPA). Ms. Gray is responsible for the strategic leadership of all policy, planning, and oversight activities associated with EPA’s human resources programs and policies, to include: recruitment and staffing; training and development; diversity and inclusion; labor and employee relations; workforce planning; retirement and benefits, policy and accountability; and worklife programs.
Previously, Ms. Gray served as the Executive Director, Human Resources Operations, Programs and Policy (HROPP), Office of Human Resources Management (HRM) with the U.S. Customs and Border Protection (CBP). She led strategic, programmatic, and operational support for over 61,000 employees nationwide and oversees in the areas of hiring, position classification, pay and policy. Under her leadership, she transformed and streamlined CBP’s frontline hiring process.
Prior to this appointment, Ms. Gray served as Director of the Benefits, Medical and Worklife Division, in HRM, at U.S. Customs and Border Protection, from 2005 to 2013. In this capacity, she oversaw diverse programs related to retirement, benefits, wellness, medical standards, workers’ compensation, emergency and critical incident response, and worklife programs.
Ms. Gray previously served as Director of the Benefits and Worklife Division at the Federal Aviation Administration (FAA). In this role, she was responsible for leading employees located throughout the country and overseeing the FAA’s retirement, benefits, and worklife programs. This included overseeing 20 childcare facilities, the Voluntary Leave Transfer Program, the Employee Assistance Program, and the Unemployment Compensation Program, to support over 47,000 FAA employees nationwide.
National Institute of Diabetes and Digestive and Kidney Diseases
Ms. Camille Hoover is an active member of the Senior Executive Service (SES), and in 2017 was chosen to serve on detail as a Senior Advisor to the Office of the Assistant Secretary for Administration (ASA), Health and Human Services (HHS). During her four-month rotation, Ms. Hoover led several major programmatic improvement initiatives in support of SES Reform. These initiatives led to the creation of innovative hiring, onboarding, rotation and development, and succession planning programs – each, of which, have helped to shape and advance the new HHS SES Talent Management Program.
As the Executive Officer (EO) and Associate Director for Management for the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK), National Institutes of Health (NIH) Ms. Hoover provides visionary leadership and serves as the principal advisor to the Institute Director and senior staff on all phases of management including administrative, financial and human capital management, computer technology, procurement, and ethics for an Institute with an annual budget of $1.9 billion and a workforce of approximately 1300. Prior to joining NIDDK, Ms. Hoover served as the first EO for the National Center for Complementary and Alternative Medicine (NCCAM) where she partnered with the Director to build the entire research enterprise of a newly established Center from concept development through implementation.
Ms. Hoover began her career as a social worker at Johns Hopkins Hospital before joining NIH's Clinical Center as a social worker for the Surgery Branch of the National Cancer Institute (NCI), NIH. She then transitioned to an administrative career dedicated to building a bridge between administrators and scientists and in creating lasting partnerships and providing critical support to NIH scientists as they conduct and support biomedical research to improve the health of the American people.
Ms. Hoover received a bachelor's degree in psychology and a master's degree in social work from the University of Maryland.
Chief Learning Officer, Chief of Organizational Effectiveness
Small Business Administration
Joellen Jarrett currently serves as the first Chief Learning Officer (CLO) for the US Small Business Administration (SBA). As the CLO and Chief of Organizational Effectiveness Joellen keeps quite busy, overseeing the Agency’s Talent Development and Performance Management lifecycles for SBA’s 2500 employees. Joellen brings a breadth of experience to the workplace from public, private, and non-profit sectors. She holds 25+ years of experience in talent and organization development, performance management, change management, and leadership development. Since arriving at SBA in August 2015, Joellen has implemented a number of strategies to include stand up of a Supervisory Community of Practice, In-house 40-hour Supervisory Training, Executive Coaching, and performance management reform. Joellen began her Federal career in the United States Air Force, as a Cryptologic Language Analyst. Following her active duty service, she decided to “give back” by returning to Federal service as a Transition Assistance Program (TAP) Specialist for the U.S. Department of the Air Force. It was here she worked to help active duty prepare to return to civilian life, providing job search and change management skills. In addition to her TAP experience, Joellen has experienced a number of her own transitions, working in a variety of areas of Human Capital Management. She has worked as an instructor for the Graduate School, teaching Strategic Human Capital Management, Supervision, and HR Consulting Skills. She has contributed to mission accomplishment in multiple Federal agencies to include the National Security Agency, Department of Energy, Department of Interior, Defense Intelligence Agency and the U.S. Small Business Administration. Joellen is a University of Maryland, University College (UMUC) Alumni. She received her Bachelor of Arts, Pyschology, from UMUC, Asian Division, in Tokyo, Japan and her Master of Science, Management, from UMUC, College Park.
Chief Learning Officer
Department of Agriculture
Dr. Karlease Kelly serves as the Provost of the USDA Virtual University in the U.S. Department of Agriculture Office of Human Resources Management, Departmental Management. Dr. Kelly provides vision and leadership and coordinates with all USDA Training Officers and human resources professionals on employee development and training policies and programs. This includes managing USDA’s Senior Executive Service Candidate Development Program, and overseeing USDA’s implementation of Federal training policies such as mentoring, individual development planning, details, new supervisor training, the Presidential Management Fellows program, intern training and development, and other programs to increase employee satisfaction and effectiveness. She is a member of the federal Chief Learning Officers Council, and Deputy Chief Human Capital Officer for USDA.
Prior to this, Dr. Kelly served in USDA’s Food Safety and Inspection Service (FSIS) as the Assistant Administrator for the FSIS Office of Outreach, Employee Education and Training. In this position, she was responsible for developing the knowledge and skills of Agency and State employees, as well as conducting education and outreach activities to meet the needs of small and very small meat, poultry and egg processors to help them enhance their food safety and food defense systems. Dr. Kelly has over sixteen years of government service in USDA. Her experience includes working as an instructor, a Program Analyst, Chief of the Program Analysis Branch at the FSIS Technical Service Center, and the FSIS Chief Training Officer.
Under her leadership, FSIS became an Authorized Provider of continuing education units, and received the Exemplar Award from the International Association of Continuing Education and Training (IACET). She was instrumental in establishing the Agency’s policies related to training as a condition of employment, requiring entry level inspection personnel to pass a validated examination in order to continue working in their position. She has also established a robust distance learning program that includes e-learning courses, webinars, videos, and self-study materials. This included managing a video production team that created educational materials for the Agency.
During this time, she has worked collaboratively with employee unions and associations as well as universities to partner with them in providing educational services to Agency employees. Additionally, she created and administered an assessment center for leadership development. She spoke at a number of industry meetings about improving workforce training for government and industry employees, including an international meeting in Beijing, China. Dr. Kelly also established the Small Plant Help Desk to respond to questions small meat and poultry manufacturers about providing updated training to employees on food safety policies.
The Government Accountability Office (GAO) highlighted the FSIS outreach program serving small and very small plants as unique in providing helpful resources and assistance to small businesses (GAO report 07-714). FSIS training programs contributed to the Agency winning the 2007 President's Quality Award for the Strategic Management of Human Capital.
Assistant Commandant, Human Resources (CG-1)
US Coast Guard
Rear Admiral Kelly is a Cutterman with over ten years of service at sea, including two command tours in CCG SENECA and CGC MONOMOY. As Executive Officer in CGC SPENCER, he prepared and successfully led the crew for deployment with the U.S. Navy’s 6th Fleet in support of Operation Iraqi Freedom. Additionally, CGC SPENCER stood the watch protecting the ports of New York and Boston in the days following the attacks of September 11th.
Rear Admiral Kelly is a 1987 graduate of the Coast Guard Academy and he earned his Master’s Degree in Instructional Systems Design from Florida State University and a Certificate in Human Resource Management. He has extensive experience in personnel development as the Director of the Coast Guard’s Leadership Development Center in New London, CT and also served as the School Chief for Officer Candidate School. For his work in providing distributed leadership training across the Service, he was awarded the Federal Government Distance Learning Association Diamond Award for Leadership in Distance Learning.
While serving in Coast Guard Headquarters Office of Training and Performance, he led significant improvements to personnel policy, which enhanced the performance of Coast Guard Surfman, crews of the Buoy Tender fleet, and had lasting impact on the overall training and development for the Service’s workforce. Serving as the Commanding Officer, Coast Guard Recruit Training Center Cape May, he championed quality of life improvements to the base infrastructure that provided staff and instructors with a modernized Training Center. Additionally, he led significant upgrades to the recruit training curriculum that enhanced the operational readiness and professionalism of over 20% of today’s enlisted Coast Guard members.
Rear Admiral William G. Kelly assumed the duties of the Assistant Commandant for Human Resources (CG-1) in April of 2016. In this capacity, he is responsible for implementing the vision for human capital management; to recruit, develop, and retain a diverse, proficient, and effective workforce to meet the current and future needs of the Service's nearly 60,000 member active duty, reserve, and civilian workforce. Rear Admiral Kelly oversees the Coast Guard's human resources field activities, from accession of new military personnel to retirees’ pay and benefits. He is responsible for the Coast Guard’s health, safety, and work-life programs, sexual assault prevention/response victim support, and leadership and diversity initiatives. He serves as Chair of the Coast Guard Academy Board of Trustees, Diversity and Inclusion Chief, Warranting Officer Human Systems Engineering, and President of the Coast Guard Mutual Assistance Board. His previous Flag assignment was as the Commander, Personnel Service Center.
Sr. Management Analyst
National Institute of Diabetes and Digestive and Kidney Diseases
Robin Klevins is a Senior Analyst at the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK), National Institutes of Health (NIH). She serves as a Senior Advisor to the Director, Executive Officer, and Institute leadership on a broad range of administrative management issues including strategic planning, organizational development, and continuous improvement initiatives; specializing in the Federal Employee Viewpoint Survey (FEVS). Most recently, Robin has served as an advisor to the Deputy Assistant Secretary for Human Resources and Chief Human Capital Officer in the Department of Health and Human Services (HHS) on issues related to Senior Executive Service (SES) Reform, and has played an active role in the creation and implementation of several key initiatives. Prior to joining NIDDK, Robin served as the Deputy Executive Officer for the National Center for Complementary and Alternative Medicine (NCCAM) where she advised the Director, and Executive Officer on issues related to human resources, workforce planning, program analysis, risk management, and continuity of operations – while overseeing each of these areas. Throughout her 18-year federal career, Robin has been instrumental in establishing and facilitating numerous trans-NIH and trans-HHS collaborations. It is through these partnerships that she continues to focus on improving employee engagement and satisfaction, while developing process improvements resulting in cost-cutting efficiencies and improved data for decision-making. Robin is known for turning challenge into opportunity.
Director, Workforce Engagement Division
Elizabeth Kolmstetter is the Director, Workforce Engagement Division at NASA headquarters is Washington, DC. She has broad responsibilities for talent programs that support employee engagement, development, and collaboration, leadership development, awards and recognition, and HC systems and applications. Dr. Kolmstetter is an Industrial and Organizational (IO) Psychologist and has been a member of the Senior Executive Service for 13 years. Dr. Kolmstetter has over twenty years of public service in which she has pioneered innovative talent management programs across seven agencies: NASA, USAID, CIA, FBI, Office of the Director of National Intelligence (ODNI), Transportation Security Administration (TSA), and National Skill Standards Board/Department of Labor. In addition, Dr. Kolmstetter was selected to serve on special assignment in 2015 to the Executive Office of the President as a Senior Policy Advisor in the Office of Performance and Personnel Management at OMB. Her work contributed to President Obama’s Executive Order on Senior Executive Service reform, various legislative reform efforts, and the largest civil service pay increase during the eight-year administration. Prior to joining NASA in June 2016, she served as the Chief Human Capital Officer at the U.S. Agency for International Development (USAID). While at USAID, she launched successfully an HR Transformation initiative, redesigned the Office of Human Resources, and lead workforce programs across the foreign and civil service in Washington and over 90 missions around the world. From 2010 to 2013 she was the Deputy for Corporate Human Resources Programs at the Central Intelligence Agency (CIA) where she implemented state-of-the-art workforce planning, performance management, and career development programs. From 2007 to 2010, she served as the Deputy Associate Director of National Intelligence for Human Capital at ODNI. As such, she led strategic human capital management programs across the 17 Departments and independent agencies of the Intelligence Community including establishing the joint duty leadership program and the National Cybersecurity Workforce Initiative commissioned by the White House. In May 2010, the Director of National Intelligence awarded the National Intelligence Superior Service Medal to Dr. Kolmstetter in recognition of her leadership, contributions, and service. Prior to joining the ODNI, Dr. Kolmstetter served as the Deputy Assistant Administrator for Human Capital at TSA/DHS. She was one of the very first federal employees tapped in January 2002 to be part of the creation of TSA in the aftermath of 9-11. She was directly responsible for establishing and managing the new standards and hiring system that resulted in the largest civilian workforce mobilization in US history – the hiring of over 55,000 security screeners at 430 airports across the nation in less than one year. During her time with TSA, Dr. Kolmstetter developed and managed national programs including security screener training and annual certification, a pay for performance system, career and leadership development programs, selection and training of armed pilots, organizational survey programs, and an agency talent bank. She received the TSA Administrator’s Silver Award, the M. Scott Myers Award for Best Applied Research in 2006 from the Society of Industrial and Organizational Psychology (SIOP), and the Innovations in Assessment Award from the International Personnel Management Association. She joined TSA from the National Skill Standards Board (NSSB/DOL) where she was the Senior Director for Standards, Assessment, and Certification (2000-2002). Dr. Kolmstetter led a voluntary national system of public-private partnerships for skill standards, assessments, and certifications for industries including: manufacturing, sales and service, information technology and telecommunications, and education and training. Prior to joining the NSSB, she served as the first Chief of Personnel Assessment and Research, and first-ever IO Psychologist, at the FBI (1993-2000). While at the FBI she led a number of ground-breaking projects including: developing and managing the new Special Agent Selection System; validating selection processes for the FBI’s elite Hostage Rescue Team, SWAT Teams, and Technically Trained Agents; developing and implementing a new career development and promotion system for Supervisory Special Agents; and, serving as the Bureau’s expert on several class action settlement agreements. Prior to her federal career, Dr. Kolmstetter worked for BellSouth in Atlanta and Westat in Rockville, MD. She received her Ph.D. and M.S. in IO Psychology from Virginia Tech and B.A. in Psychology and Computer Science from Hollins University. In 2007, Dr. Kolmstetter was named a SIOP Fellow and she is a member of Phi Beta Kappa and Psi Chi. Her volunteer work has included: Member, Board of Trustees, Hollins University; Editorial Board for the SIOP Professional Practice Publication Series; SIOP Future of Work Task Force; SIOP Certification Task Force; SIOP Visibility Committee; President of the Board for the Personnel Testing Council of Metropolitan Washington, DC; Virginia Tech Mentor; and, Board of Directors for WAEPA. She and husband, Michael, are the proud parents of twins, Miles and Nicole.
Director, Executive and Organizational Development
Federal Aviation Administration
Dr. Joseph Kools joined the Federal Aviation Administration (FAA) in 2009. During his tenure, Joe has successfully led several FAA leadership development initiatives and special projects. In his current role as the Director of Executive and Organizational Development, he has led his teams to design and create innovative, award-winning development programs. By combining experiential and classroom learning, the knowledge participants gain seamlessly transfers to the operational context and becomes readily usable. Prior to this position, he served as both the Director (Acting) of the FAA’s corporate university – the FAA Leadership & Learning Institute (FLLI), and as the Program Manager of FAA’s Senior Leadership Development Program (SLDP). Under his guidance, the FAA transitioned from its legacy corporate university, the Center for Management Excellence and Leadership (CMEL) to FLLI—a more efficient and responsive learning services model. In addition, he redesigned the SLDP to better enhance the leadership abilities of FAA’s high potential senior managers by creating hands-on experiences for participants to collaborate and drive the FAA’s mission forward. Among his previous positions, Dr. Kools served as President of Jones Publishing, a general aviation and niche publishing firm serving aircraft owners and enthusiasts; Director of Leadership Development for an industry-leading insurance company, where he designed an agency-wide developmental program for senior leaders; and as Department Chair and Professor of leadership studies at the University of South Florida, during which time his department was cited as the top rated leadership program in the nation. Dr. Kools has also served in the US Army as a Commissioned Officer where he held many leadership positions from Platoon level through Battalion Command. He is a Senior Army Aviator, Ranger, Airborne and Air Assault-qualified, and is a rated commercial VFR and IFR helicopter pilot and general aviation pilot and enthusiast.
Director, Leadership & Professional Development
Veterans Benefits Administration
Mr. Lee currently serves as the Director of the Leadership & Professional Development Division (LPDD) which oversees staff in Central Office, and he is responsible for managing the VBA Professional Development Academy and Staff in Baltimore, MD. He and his team are responsible for managing VBA’s Senior Executive Services Development Training, Assistant Director Development Program (ADDP), OPM’s Federal Executive Institute (FEI), Leadership Coaching Program (LCP), Leadership Development Program (LDP), Leadership Enhancement and Development (LEAD) Program, Presidential Management Fellows (PMF) Program, Station Leadership Development Program (SDLP), Emerging Leaders Program (ELP), VBA Central Office Lunch and Learn Development Series, VBA Central Office Orientation Training, OPM’s Management Development Center (MDC), VA Learning University Training Programs, Supervisory and Management Training (SMT) formerly ITL and Advanced Supervisory and Management Training (ASMT) formerly DLMT. He also serves as VBA’s Content Distribution Network (CDN), Veterans Benefits Network (VBN), and Satellite Broadcast Project Manager. Mr. Lee is also responsible for managing VBA’s National Succession Planning Initiative.
Mr. Lee oversees the administration of the Senior and Executive Level training programs and has responsibility for their respective budgets. He also manages and serves as VBA’s Contracting Officer Technical Representative (COTR) for the CDN/VBN/Satellite Contracts. Mr. Lee serves on a number of National Training Boards and Committees within VA.
Prior to his appointment as the Director of LPDD, Mr. Lee worked as the Team Lead & Senior Learning Officer for VBA (ED&T). Prior to his VBA career Mr. Lee worked at the VA Central Office (VACO)’s Office of Human Resources and Administration (HR&A). He started his career with the VA in 2002 as a Human Resource Specialist in the Human Resource Training and Development Group. He was responsible for writing and interpreting Training Policy at the National level, and he created and developed National training initiatives and programs for VA. He also served as the Chair of the National Training & Development Team which created VACO’s first Supervisory Training Program. In 2005, Aaron joined HR&A’s Office of Employee Relations and Performance Management (ER&PM) Group, as a Senior Human Resource Specialist. While at ER&PM, Aaron continued to create and develop National HR training programs. He served as lead Trainer for a number of VHA sponsored training programs i.e. Senior HR/ER Specialist Training, Disciplinary Appeals Board Training, and other Senior level programs. In 2007 Aaron was selected as the Project Manager for VA’s National Administrative Investigation Board (AIB) Training Group. In this role he was responsible for traveling across the country to each Veterans Integrated Service Networks (VISNs) to train Senior Managers and their staff on how to conduct proper investigations. Mr. Lee also served as a lead investigator (Chair) in many cases within VA. Mr. Lee also served as one of the lead VACO Senior Specialist who was responsible for reviewing Senior Management cases and briefing the Under Secretary for Health, Under Secretary for Benefits, Assistant Secretary for HR&A, and the General Counsel on all Senior Executive performance management and misconduct issues.
Prior to coming to the VA Mr. Lee served as an International Organizational Development consult with SWIFT, Inc. He also served as the Director of Human Resources and Training for a private Hospital Rehabilitation Center in Arlington, VA. Prior to that, he served as a Human Capital Consultant with Arthur Andersen, LLC in Washington, DC.
Mr. Lee is a graduate of The University of Virginia, where he obtained his B.A. in English Literature and Language with a minor in Sociology. He later matriculated to The George Washington University where he obtained his M.Ed. in Human Resource Development and Organizational Development & Diagnosis with a concentration in Training and Development. Mr. Lee is also a graduate of the Harvard University’s Executive Education Program in Leadership and Development. Mr. Lee is a motivational and public speaker. He has spoken at numerous High Schools, Colleges, Professional and Social Organizations as well as a host of Churches and other religious events. He is also an adjunct faculty member at Trinity University where he teaches courses in Human Resource Management, Leadership & Management, and Organizational Development. He is an accomplished professional singer/songwriter and recording artist. Mr. Lee is also a proud member of Kappa Alpha Psi Fraternity, Inc. He and his wife reside in the Washington DC Metropolitan Area.
Deputy Assistant Secretary, Bureau of Human Resources
Department of State
Mr. Lussier is currently a Deputy Assistant Secretary in the Bureau of Human Resources, U.S. State Department, leading the Department’s workforce planning and analysis, resource management, HR systems operations and development, Civil Service human resource management , labor management, and casualty assistance functions. He has been at the U.S. Department of State since November 2004, first as the Division Chief for Workforce Planning and Analysis and then as Office Director for Resource Management and Organization Analysis, Bureau of Human Resources. He is responsible for the Department’s Foreign Service promotion and hiring plans, the 5-Year Workforce and Succession Plan, Civil Service personnel policies, Executive Resources Management, Workforce Analytics and $500 million in operating funds. A former career Air Force Officer, he also spent 8 years in private industry at LMI Government Consulting. Mr. Lussier is a 2009 and 2015 recipient of a Meritorious Executive, Presidential Rank Award.
Special Assistant, Office of the Chief Demographic Statistical Methods Division
US Census Bureau
Carrie Lynch is a Special Assistant to the Chief of the Demographic Statistical Methods Division at the U.S. Census Bureau in Washington, DC, USA. For the past two years, she has served as the Human Capital Manager responsible for leading workforce planning, training and development, and knowledge sharing functions in the division. Her other twenty years of Federal Government experience includes sample design and estimation for demographic surveys, program management for sampling operations, and resource management for matrixed pool of forty mathematical statisticians.
Director, Human Capital Strategy & Management for Logistics & Industrial Operations
Naval Air Systems Command
Ms. Jessica S.P. Lynch currently serves as the Director for the Logistics and Industrial Operations Competency Staff Office (AIR-6.0C) for the Naval Air Systems Command (NAVAIR), overseeing the Human Capital Strategy for approximately 11,000 military, civilian and contractor personnel responsible for acquisition and in-service support of all Naval Aviation programs.
Concurrently, Ms. Lynch is an adjunct professor for the University of Maryland, University College, where she teaches undergraduate courses in Human Resources and Business.
Previous titles Ms. Lynch has held within NAVAIR include Business Intelligence and Data Analytics Division Head for the Total Force Strategy and Management Department (TFSMD) AIR-7.3.2 and Recruitment and Retention Program Analyst in TFSMD AIR-7.3.1. Prior to her time with NAVAIR, Ms. Lynch held the titles of Director of Recruiting and Human Resources Information Systems (HRIS) Manager, College Recruiting Coordinator, and Systems and Software Engineer.
Ms. Lynch earned a Bachelor of Science in Management Science and Statistics, Decision and Information Technology in 2000 and a Master of Science in Human Resources Management in 2006 from the University of Maryland. Additionally, she earned a post graduate certificate from Cornell University in Human Resources in 2007. Ms. Lynch is a 2012 graduate of Leadership Southern Maryland, and holds a Green Belt Lean Six Sigma Certification. Ms. Lynch’s team was awarded the 2014 Department of the Navy (DON) Civilian Human Resources Community Awards for Excellence (Command).
Ms. Lynch holds the Human Resources Certification Institutes’ (HRCI) certification as a Senior Professional in Human Resources (SPHR) and the Society for Human Resources Management (SHRM) Senior Certified Professional (SHRM-SCP) license.
Ms. Lynch is a member of SHRM, the Women in Defense (WID), the Society for Women Engineers (SWE), the Human Resources Association of Southern Maryland (HRASM), the National Defense Industrial Association (NDIA), and The Patuxent Partnership (TPP)
Ms. Lynch is a mother of three, an ultra-runner, and a triathlete. She is a volunteer futsal and soccer coach. She currently resides in Southern Maryland, but has previously lived in Massachusetts, Virginia, Alabama, Florida, California, Texas, Louisiana, Hawaii, and Japan.
Co-Chair, HR Stat Community Practice & Senior Advisor to CHCO
Department of Housing & Urban Development
Jack Malgeri, J.D., Ph.D., is the Senior Advisor to the Chief Human Capital Officer at the U.S. Department of Housing and Urban Development. Jack serves as the Co-Chair of the HRStat Community of Practice. Mr. Malgeri has 30 years of experience in the federal government and has worked previously as an advisor to the Deputy Secretary at HUD, and the Senior Advisor to the Assistant Secretary for Fair Housing and Equal Opportunity. Prior to his work at HUD, Jack served as a tax attorney in the Office of Chief Counsel, Internal Revenue Service, Department of the Treasury, and as a chapter president of the national headquarters chapter of the National Treasury Employees Union.
Office of Personnel Management
Kathleen McGettigan was named Acting Director of the Office of Personnel Management (OPM) on January 19, 2017. She has an extensive understanding of both the private and public sector, having spent over 25 years dedicated to the Federal service at OPM and 20 years in private sector financial management. Most recently Ms. McGettigan served as the Chief Management Officer (CMO) at OPM, providing overall organizational insight, analysis and strategic planning to effectively meet programmatic and financial goals of the agency. Prior to assuming the CMO position, Ms. McGettigan was the Principal Deputy Associate Director for Human Resources Solutions (HRS), which provides reimbursable human resources products and services to meet the needs of the Federal government. She served as the Deputy Associate Director for the Center for Retirement and Insurance Services from 2003 – 2010 where she was responsible for the provision of retirement and insurance benefits to over 8.5 million customers. During her tenure, she also served as the Chief Financial Officer and Deputy Associate Director for Federal Investigative Services, now the National Background Investigations Bureau (NBIB). Before entering the Federal sector, Ms. McGettigan was a Senior Accountant at Deloitte, Haskins & Sells and a Vice President and Divisional Controller at Morgan Stanley. Ms. McGettigan, earned both a Bachelor of Science in Accounting and a Masters of Business Administration in Taxation from St. John’s University in New York City. She has been awarded the OPM Director’s Award for Distinguished Leadership and the Office of Personnel Management Medal for Meritorious Service, the highest honor bestowed by OPM. She and her husband, Gregory Dean, have two children.
HR Strategy Branch Manager
OPM HR Solutions
Jason Parman serves as the HR Strategy Group Manager for the U.S. Office of Personnel Management’s (OPM) HR Solutions organization. In this role, Jason directs OPM’s strategic human capital consulting services nationwide, delivering customer agencies “the best strategies today for the best workforce tomorrow.” He previously served OPM as an HR consultant, director of OPM’s Midwest Services Branch, Western Group Manager, and nationwide program manager for Workforce & Succession Planning. Prior to his federal service, he worked in human resources for Tracker Marine, the world’s largest manufacturer of fishing boats.
Jason received his undergraduate degree in psychology from Missouri State University, and earned his Master of Business Administration degree in Information Technology Management from Touro University.
Jason has spoken in 44 states and counting on such diverse topics as Federal job search strategies, organization design, leadership development, succession planning, veterans’ preference and federal hiring flexibilities. He even starred in OPM’s blockbuster release of “What Vets Need to Know about Vet’s Preference,” which resulted in over 100,000 DVDs distributed (but, surprisingly, not a single autograph request).
When not at work, Jason enjoys spending time with his most important human resources—wife Lynn and 13 year-old daughter Riley. He previously held 1/1683rd of a Guinness World Record, has released a country music album (he hopes for a gold record one day, but probably will never even make it to aluminum), and is the caretaker to a 10 lb. poodle named Tiberius (who may be a ninja.)
Associate Director, Employment & Compensation
Defense Civilian Personnel Advisory Service
Ms. Hong Miller is an Associate Director of Employment and Compensation within the Defense Civilian Personnel Advisory Service (DCPAS), Defense Human Resources Activity. She is primarily responsible for implementation and oversight of Staffing policies and programs for the Department of Defense (DoD). She has also managed DoD’s Priority Placement Program, provided workforce transition assistance to DoD commanders and managers, and provided oversight for the Department’s Voluntary Separation Incentive Pay and Voluntary Early Retirement Authority authorities along with other workforce shaping tools.
Workforce Planning Program Manager
US Geological Survey
Jill Nissan is the Workforce Planning Program Manager in the Office of Human Resources at the U.S. Geological Survey. She has a Masters of Science in Organizational Development (OD) and Strategic Human Resources from Johns Hopkins University and has applied her OD skills to various human capital projects within the federal sector. She can be reached at firstname.lastname@example.org
Deputy Assistant Secretary, Human Capital & Diversity
Department of Interior
Mary Pletcher assumed the position of Acting Deputy Assistant Secretary for Human Capital and Diversity on June 3, 2013. In this capacity, Ms. Pletcher provides leadership and executive oversight for Interior’s Human Capital programs including human resources; civil rights; youth partnerships and service; employee and organizational development; and occupational safety and health. Prior to this role, Ms. Pletcher served as the Senior Advisor to the Assistant Secretary for Policy, Management and Budget, supporting the Assistant Secretary in the implementation of management initiatives and transformation efforts. Ms. Pletcher joined the Department of the Interior in April 2006. From April 2006 to February 2009, Ms. Pletcher was the Department’s capital planning and investment control program manager. In this capacity, Ms. Pletcher led the efforts to enhance the Department-wide processes and procedures for selecting and managing the nearly one billion dollar annual information technology portfolio. Beginning in February 2009, Ms. Pletcher served as the Deputy Recovery Act Coordinator for Interior. In this role, Ms. Pletcher supported the Senior Advisor to the Secretary for Economic Recovery in the implementation and oversight of Interior’s $2.9 billion Recovery Act program composed of over 3,400 projects across eight bureaus and offices. From July 2010 to November 2011, Ms. Pletcher served as the Acting Director and Deputy Director of the Interior Business Center which provides a variety of payroll, human resources, financial management, accounting, procurement, and other administrative shared services to the Department of the Interior and other federal agencies. Before joining the federal government, Ms. Pletcher led the information technology strategic consulting practice for an 8(a) company. She also was a project manager for a leading government strategy and technology firm and was responsible for client delivery, customer satisfaction, staff management, subcontractor management, quality assurance and schedule and cost management. Ms. Pletcher received her Bachelor of Science degree from the University of Florida. She received her Juris Doctor, with honors, from the American University Washington College of Law. Ms. Pletcher was nominated and selected as a 2011 Service to America Medal Finalist.
Chief Learning Officer/National Training Manager
Environmental Protection Agency
Sharon Ridings is currently EPA’s Chief Learning Officer, located in the Office of Human Resources, Washington, DC. Sharon has been with the Federal Service for over fifteen years leading EPA in its multi-media approach for professional employee and leadership development programs. Prior to joining the EPA, Sharon was the Regional Training Manager for Harrah’s Entertainment in Memphis TN, focusing on organizational and individual leadership development at all levels of the organization. She spent the first 21 years of her professional career in the banking industry learning the ins and outs of financial management and quality customer service. Among the many programs that are offered in the EPA Leadership Development Institute (LDI), the Agency continues to be recognized by the Office of Personnel Management as having one of the best supervisory training programs in the Federal Government. The Washington DC Training Officers Consortium awarded EPA’s Successful Leader’s Program with a distinguished award for design and delivery of the program. This program, designed under Sharon’s guidance, extends the learning process to allow for measureable change in behavior and increase in critical skill sets. Sharon believes that corporate educators need to step back from the “typical” delivery methods and provide a varied approach where all employees can engage in activities that best meet their learning styles, as well as their ability to access events from remote locations. With this philosophy as their base the EPA LDI continues to look for alternative approaches for increasing capacity and closing gaps in skills and competencies throughout the Agency. New programs continue to be designed and delivered that allow all employees to take part in development activities and help them reach their personal and professional potential. Sharon’s focus and passion for personal and professional development is displayed in the work she does with current and future Agency leaders. Working with colleagues across the Agency, Sharon has the platform to share valuable tools and techniques to help develop and improve individual leadership abilities. She strives to provide Agency employees with safe learning environments in which to explore and experiment with various competency based leadership activities. All of this work moves EPA to a desired outcome of performing at a higher level, personal and professional excellence and meeting the goals of the Agency, protecting human health and the environment. Sharon holds a bachelor’s degree in Business Administration from Husson University and one in Liberal Arts from the University of Maine. Her philosophy is to keep an open mind to change and opportunities that will allow us to discover and embrace exciting possibilities for today and tomorrow!
Director, Human Capital
Office of the Undersecretary of Defense (Comptroller)
Ms. Glenda H. Scheiner assumed her current position as the Director, Human Capital & Resource Management, Office of the Under Secretary of Defense (Comptroller), in July 2012. Ms. Scheiner serves as principle advisor to the Under Secretary of Defense (Comptroller)/Chief Financial Officer (CFO) on the DoD Financial Management workforce and serves as DoD Functional Community Manager for ~54,000 DoD Financial Management (FM) civilians and military. She is responsible for the development of the DoD FM Strategic Workforce Plan and oversees development and implementation of the DoD Financial Management Certification Program. She is the senior administrative official for OUSD(C) with oversight of management and administration functions including budgets, contracts, facilities, personnel and correspondence. Prior to her current assignment, Ms. Scheiner was Deputy Director, Financial Management and Comptroller, HQ Air Force (AF) Materiel Command, Wright-Patterson Air Force Base, Ohio where she had fiscal oversight of more than 35 percent of the AF appropriated budget including research, development, test, acquisition and sustainment with an annual budget of $60B. She oversaw 3,000 professional financial managers providing vital services supporting the command’s units worldwide, including 10 major bases. She also served previously as Deputy Director, Budget Operations and Personnel, Office of the Assistant Secretary of the Air Force, Financial Management and Comptroller, Washington DC, responsible for budget formulation and execution of $75B annually in AF Operation & Maintenance and Military Personnel Appropriation funds. Ms. Scheiner began her career in 1987 at Robins AFB, Ga., through the Outstanding Scholar's program at Headquarters Air Force Reserve Command. She has held diverse FM positions at the Group, Center, Major Command, Headquarters Air Force and Office of the Secretary of Defense levels in Financial Management and Comptroller. Ms. Scheiner is a Distinguished Graduate of the Industrial College of the Armed Forces with a Master of Science in National Resource Strategy and also holds a Master’s in Public Administration from Georgia College. She is certified at Level 3 in the DoD FM Certification Program and is a Certified Defense Financial Manager with Acquisition Specialty. She has completed ICAF’s Senior Acquisition Course; is a DoD’s CAPSTONE and APEX programs; the Leadership Enhancement Program and the Coaching for Greater Effectiveness Program at the Center for Creative Leadership; Air War College and Air Command & Staff College. She has numerous awards including the Secretary of Defense Medal for Meritorious Civilian Service, the Air Force Exceptional, Meritorious and Exemplary Civilian Service Awards, and the ICAF Commandant’s Award for Excellence in Research and Writing in the field of Acquisition. Ms. Scheiner has 14 professional publications.
Assistant Secretary, Human Resources & Administration
Department of Veterans Affairs
CHCO & Head, Information & Resource Management
National Science Foundation
Joanne Tornow received her B.A. degree in Biology from Rutgers University in 1979 and her Ph.D. in Human Genetics from Yale University in 1983. Her research training is in the area of molecular biology and genetics, focusing on the regulation of gene expression in eukaryotic systems. After completing post-doctoral training at the University of California, Joanne served on the faculty at Portland State University and the University of Southern Mississippi, ultimately achieving the rank of Associate Professor of Biological Sciences, where she taught genetics and molecular biology to undergraduates and graduate students, and did research on gene regulation in yeast. In the fall of 1997, Joanne came to Washington DC on a Science and Technology Policy Fellowship from the American Association for the Advancement of Science, where she spent one year working in the Senate and a second year at the White House Office of Science and Technology Policy working on a variety of issues including veterans’ health and compensation, stem cell research, data access, and biomedical research funding. Joanne joined the National Science Foundation in the fall of 1999 as a Program Director in the Division of Molecular and Cellular Biosciences, where she was responsible for managing grant proposals focused on investigating mechanisms and regulation of gene expression. She moved to the Office of the Assistant Director for the Biological Sciences at the NSF as a Senior Advisor for Strategic Planning, Policy and Analysis in June 2006. After completing a two-year rotation as the Division Director of the Molecular and Cellular Biosciences Division in 2009, she served as the Acting Executive Officer for the Biological Sciences Directorate until June 2011. After being accepted as a member of the Federal Senior Executive Service in June 2011, she served as the Deputy Assistant Director and acting Assistant Director for the Social, Behavioral and Economic Sciences, and became the Head of the Office of Information and Resource Management in December 2014.
Division Chief, Demographic Statistical Methods Division
US Census Bureau
James Treat is the Chief of the Demographic Statistical Methods Division at the U.S. Census Bureau in Washington, DC, USA. He is a eighteen-year veteran of planning and implementing large-scale Federal Government programs. He is currently responsible for overseeing the statistical methods for over twenty Federal Government demographic household surveys. He is passionate about providing staff with resources, direction, training and support needed to achieve the surveys objectives.
National Institute of Diabetes and Digestive and Kidney Diseases
Vy Tran is a Management Analyst at the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK), National Institutes of Health (NIH). She has a keen interest in linking analytics to strategic decision-making that positively impacts the world around her. Vy received a B.S. degree in Accounting from the University of Maryland, College Park. She is currently pursuing an MBA at Johns Hopkins University where she studies Leading Organizations. Her prior experience includes overseeing 107 chapters in the global non-profit, Circle K International, and working at PricewaterhouseCoopers as a Management Consultant.
Principal Deputy Associate Director, Employee Service
Office of Personnel Management
Veronica Villalobos is Principal Deputy Associate Director for the U.S. Office of Personnel Management's (OPM) Employee Services division. She has been a member of the Senior Executive Service since October 2010. Ms. Villalobos' responsibilities include formulating and implementing human capital management strategies and policies to support Federal agencies in meeting their missions. She also oversees the division's performance on key strategic goals. Prior to her current position, Ms. Villalobos served as the first Director of OPM's Office of Diversity and Inclusion. Managing OPM's Government-wide diversity effort, she helped develop, drive, and monitor strategies and initiatives designed to create a more diverse and inclusive Federal workforce. Before joining OPM, Ms. Villalobos worked at the U.S. Equal Employment Opportunity Commission (EEOC), as one of the agency's first Honor Program Attorneys. From 2008 to 2010, she served as the Director of the Office of Equal Opportunity where she was responsible for EEOC's Equal Employment Opportunity (EEO) Complaint Processing and Affirmative Employment Programs. In spring 2010, Ms. Villalobos was detailed to OPM as Special Counsel to Christine Griffin, OPM's Deputy Director and Chair of the Inter-Agency Work Group on Diversity (Work Group). She coordinated the Work Group's efforts to develop a Government-wide Strategic Plan to create a Federal workplace that represents all segments of society.
Vice President, Client Consulting
Tucker Miller, Esq. is the Vice President of Client Consulting for ELI, a training company that helps organizations improve their workplace culture. Ms. Miller has been a featured presenter at national and regional conferences, speaking on workplace compliance and legal issues and how to affect culture change in order to build lawful, professional operations that align with an organizations mission and values. Miller has extensive experience speaking and training in the U.S., and has also worked internationally in Europe and Asia.
Prior to joining ELI in 2004, she served in diverse leadership and legal positions in the dynamic, corporate environment of a Fortune 500 company for nearly 20 years. She has also worked as an independent consultant conducting workplace investigations into coomplaints of harassment and discrimination and serving as an expert trial witness.
Tucker is licensed to practice law in the state of Washington and is a member of the Washington State Bar Association.
Vice President, Public Sector/Government
Jim Gill is Vice President Public Sector -Government at Cornerstone one of the largest cloud computing companies in the world with over 2,000 clients and 25 millions users globally. Jim is responsible for Cornerstone’s Government practice, which includes Federal Agencies, Department of Defense, the Intelligence Community and State/Local Government.
Previously, Jim was President and Co-founder of TMG Government a Serviced Disabled Veteran Owned Small Consulting Business committed to solving complex organizational issues by focusing on building and maintaining High Performance Teams including: Training and Learning Strategies, Human Capital and Leader Development, Talent Acquisition and Retention Systems.
Jim retired from the United States Army in 2003 having served for 20 years in various operational assignments including the US Army Recruiting Command, 193rd Infantry Brigade Panama, the 101st Airborne Division, the 11th Armored Cavalry Regiment and the 24th Infantry Division’s 2nd Squadron, 4th Cavalry Regiment.
Prior to founding TMG Government Jim served as Vice President of Public Sector at Saba from 2009-2011 and Director of Government Solutions for SumTotal Systems from 2003 -2008 and previously was Director of Training and Development for the United States Army Recruiting and Retention School from 2001-2003.
Jim is a recognized thought leader in the areas of Veteran and Military Issues, Human Capital, Talent Management and Learning Strategies and has served on several advisory boards including: Center for Human Capital Innovation, American Initiatives for Military and Veterans Support, and Digital Learning Leader at the Foundation for Excellence in Education
Jim earned a BA in Business from St. Leo University, is a life member of the VFW, the 187th Airborne Rakkasan Association and the 11th ACR Blackhorse Association. He is an active angel investor in early stage technology startups including Viddler and Pirq.
Jim has been a contributing author to Chief Learning Officer Magazine, GovLoop and has been interviewed by Military Training Technology, the Denver Post, NextGov, ASTD Magazine, Federal Computer Weekly, Government Executive Magazine and Federal News Radio and is also the co-author of the book “Don’t Sell Yourself Short, Be All That You Can Be!”
National Workplace Violence Program Manager
Social Security Administration
Michelle Calhoun currently serves as SSA’s National Workplace Violence Program Manager, overseeing the management and continued education of 12 national Crisis Advisory Teams, managing Headquarters cases, and providing consultation for cases nationwide. As SSA’s program is now considered to be one of the best models in government, multiple Federal agencies have reached out to Calhoun for perspective and consultation on program building. Passionate about interagency collaboration on the topic, she is now partnered with colleagues from Office of Personnel Management and others across the Federal sector working to develop a Federal Community of Practice on Violence Risk Prevention.
Calhoun was the lead researcher, organizer and main author of the Social Security Administration’s national workplace violence prevention policy and program. Calhoun also guided a cross-agency workgroup in evaluating and finalizing SSA’s policy structure and developed the agency’s procedures for conducting assessments focused on internal violence risk among the organization’s 65,000 employees and contractors. Calhoun also created training and marketing materials for program awareness and outreach, coordinated initial training for the program’s established multidisciplinary Crisis Advisory Teams, and developed design requirements for SSA’s Violence Evaluation and Reporting System (SSAvers). She is the recipient of a distinguished 2016 Commissioner’s Citation for her efforts.
Calhoun earned her B.A. in English Language and Literature from Penn State University, Schreyer Honors College (University Park, PA) with a focus on early American literature, philosophy, law, and administration of justice and her M.A. in English Literature from University of Maryland (College Park, MD) with a focus on early American literature, religion, and culture. Calhoun is a certified Mediator, a member of the International Critical Incident Stress Foundation (ICISF) and a member of the Association of Threat Assessment Professionals (ATAP), currently serving as the ATAP DC Chapter Board Secretary.
Executive Director, Strategic Recruitment, Diversity & Inclusion
Department of Homeland Security
Sharon M. Wong was selected as the Executive Director for Strategic Recruitment, Diversity & Inclusion for the U.S. Department of Homeland Security in November 2016. In this capacity, she leads strategic recruitment, and diversity and inclusion management for the third largest Department in the Federal government, covering nearly 200,000 employees located throughout the country and around the world. Prior to this role, Sharon served as the Deputy Director (and Acting Director) for OPM's Office of Diversity & Inclusion (ODI), the office that leads and manages the government-wide diversity and inclusion effort. As the Deputy Director for ODI, she was responsible for D&I policy initiatives, coordinating with the 60+ Federal agencies that submitted D&I Strategic Plans to provide technical assistance on implementing D&I strategies and goals, creating and sustaining D&I Councils and Employee Resource Groups (ERGs), and developing and executing the Diversity & Inclusion Dialogue Program to improve the Inclusion Quotient (New IQ) of agencies. She also coordinated with the National Affinity Groups to build strategic relationships for outreach and collaboration, and improve the representation of diverse communities. Ms. Wong came to OPM in September 2011, after serving as the D&I Officer at NASA/GSFC, where she led the D&I efforts since the program inception in 2000, leaving NASA/GSFC with a #2 ranking for Diversity (out of 220+ agencies) in the Best Places to Work in Government, as well as a detail to NASA HQ to standup the NASA D&I program. Her work experiences include 15 years as a Lead Software Integration and Test Engineer at NASA, and in Strategic Planning and Outreach at NASA HQ. Ms. Wong is returning as the National President for OCA, a national Asian Pacific American (APA) social justice and civil rights advocacy organization for which she was National President in 2013 - 2014; she’s a past Chair of the Asian American Government Executives Network (AAGEN), an organization of federal APA executives; and a Past President of the FAPAC. Ms. Wong served on the Maryland Commission for Women, and recently on the Human Rights Campaign (HRC) Board of Governors. She is a lifetime member of Blacks in Government (BIG) and the Federally Employed Women (FEW) Ms. Wong has received the NASA/KSC Equal Opportunity Award, the Astronaut Silver Snoopy Award, and an Outstanding Leadership Award from NASA/GSFC. She has also been recognized by external organizations such as AAGEN with the Stanley Suyat Memorial Leadership Award, and with the 2016 Community Catalyst Award by the National Queer Asian Pacific Islander Alliance (NQAPIA), and was inducted into the Hall of Honor at Wheeling Jesuit University in 2017. She has a B.S. in Physics, a M.S. in Engineering Systems Analysis from the University of Central Florida (UCF), and a Diversity Management Certificate from Cornell University.
Deputy Commissioner, Human Resources
City of Atlanta
Yvonne Cowser Yancy is the Commissioner of Human Resources for the City of Atlanta. With 18 years in the Human Resources field in the private sector she is transforming the City’s Human Resources function from a transactional organization to a strategic contributor. In her current role she oversees all functions of Human Resources that impact 7,500 employees and 5,000 retirees; including health and wellness benefit plans, labor relations, and the creation of the City’s talent management strategies. She holds an MBA in Employee Relations from Georgia State University and a BA in Economics from Northwestern University. A native of Atlanta, Yvonne is involved in civic and charitable organizations such as the Atlanta Chapter of the Links, Inc. and actively mentors others seeking careers in Human Resources. Additionally Yvonne is a member of the Leadership Atlanta Class of 2013 and an incoming member of the SHRM Atlanta Board of Directors.
General Manager, Federal Practice
Michael Cirrito is passionate about transforming the way government identifies engages and recruits a 21st century workforce. As the General Manager for LinkedIn’s Federal Practice, he is responsible for increasing the use of LinkedIn among the federal workforce and for driving the adoption of LinkedIn talent solutions among federal agencies. In addition to those duties, Michael works with LinkedIn’s nonprofit foundation and government relations team on initiatives to support Veterans & Youth employment. Michael has been a boot-strapped entrepreneur and corporate executive manager. Prior to joining LinkedIn, he was the Vice President of Marketplace Advertising at Washington Post Media where he led sales, product and marketing for the company’s marketplace business categories. Before joining the Post, Michael was a co-founder at JamBase.com. Michael holds a BA in History from Clemson University and an MBA from Georgetown University. He lives with his family in Chevy Chase Maryland.
Principal, Thought Leadership & Advisory Services
Steve has served 11 years of Federal Government competitive service with 7 years in HR and HR IT leadership roles ensuring effective talent management processes at a bureau level, at the Department level and at a Shared Service Center where he delivered solutions for multiple agencies. He is a proven, business-savvy leader with a track record of providing high quality, innovative services and solutions. He is also adept at achieving desired outcomes from multiple initiatives simultaneously, working collaboratively and decisively to overcome obstacles and deliver results, and creating a continuously learning, improving and adaptable organization. He has a resilient proficiency and is effective at heading up change efforts, building organizations, uniting divergent groups, and leading a diverse and geographically dispersed workforce. Utilizing his initial professional experiences as a high school teacher, he is a seasoned leader who leverages resources, information, knowledge, skills and technology to develop people, foster relationships and build partnerships.
Deputy Commissioner, Human Resources
Social Security Administration
Reginald F. Wells was named Deputy Commissioner of the Social Security Administration’s (SSA) Office of Human Resources effective July 15, 2002 after serving short tenures as Deputy Associate Commissioner for Disability Program Policy and Senior Advisor in the Office of Disability and Income Security Programs. Dr. Wells also serves as the Chief Human Capital Officer and Chief Diversity Office for SSA, and was a former Chair of the Baltimore Federal Executive Board. In his capacity as Deputy Commissioner for Human Resources, Dr. Wells oversees a staff complement of 400 employees with an operating budget of $130 million. Dr. Wells served as Deputy Commissioner of the Administration on Developmental Disabilities from October 1994 to April 2002. He shared with the Commissioner full responsibility for planning and directing 25 federal staff and programmatic activities, including the University Centers, Developmental Disabilities Councils, Protection and Advocacy Systems and Projects of National Significance with a program budget of over $122 million. From October 1997 to May 1998, Dr. Wells served as the Acting Commissioner of the Administration on Developmental Disabilities in the United States Department of Health and Human Services' Administration for Children and Families (ACF). Prior to his appointment in the Administration on Developmental Disabilities, Dr. Wells had 10 years of extensive public sector experience with the District of Columbia’s (D.C.) Department of Human Services. During his tenure, he served as both Deputy Commissioner and Acting Commissioner for the D.C. Commission on Social Services. The Commission on Social Services had a staff complement of 2,600 employees and an operating budget of $450 million to offer a broad array of social services, including services for people with developmental disabilities; child welfare services; juvenile justice services; emergency shelter; vocational rehabilitation; Aid to Families with Dependent Children and JOBS. Previously, Dr. Wells managed Essex County’s New Jersey long term care/geriatrics facility; was instrumental in operating the 1,100 bed psychiatric hospital; monitored and evaluated citizen services; and worked as a research associate for the National Center on Black Aged. Throughout his career, Dr. Wells has received many awards and recognitions. These include the 2013 Causey Award, the 2011 Chief Human Capital Officer of the Year, 2010 Warner W. Stockberger Achievement Award, 2009 David O. Cooke Award, 2006 Presidential Rank Award for Meritorious Executives; the U.S. Department of Health and Human Services Secretary’s Award for Distinguished Executives; the Distinguished Public Service Award from the Government of the District of Columbia; and Special Recognition Awards from the U.S. Administration on Developmental Disabilities and the D.C. Rehabilitation Services Administration. His current and past professional and volunteer affiliations include Goodwill Industries of the Chesapeake, Inc.; Covenant House Washington; National Academy of Public Administration Fellow; member of the Bureaucrat, Inc. (TBI) Board of Directors, and a Governing Body Chair, CHRO Leadership Summit. In 1980, Dr. Wells received a Ph.D. in Social and Organizational Psychology from Temple University in Philadelphia. He also earned his M.A. in psychology from Temple University and B.A. in psychology and sociology from American International College.
Small Business Administration
Elias Hernandez was appointed as the U.S. Small Business Administration’s Chief Human Capital Officer on June 27, 2016. Mr. Hernandez is responsible for developing and implementing SBA’s human capital strategy to carry out the Agency’s responsibilities for selecting, developing, and managing a high-caliber workforce ready to support America’s entrepreneurs as they seize opportunities to grow and reach new markets. He is also accountable for the Agency’s overall human capital program, which includes human resources policy, recruitment, employee development, retention, executive resources, strategic workforce planning, performance management, compensation and benefits, leave administration, labor & employee relations, work/life, and HR IT systems.
Mr. Hernandez previously served as Chief Officer of the Veterans Health Administration’s (VHA), Workforce Management and Consulting Office. In this role, he provided technical expertise to the Under Secretary for Health and National Leadership Council on Human Capital Management matters and the overall delivery of Human Resources (HR) service to VHA. He also had oversight of over 350 staff with a $155 million budget supporting over 5,000 HR Professionals located throughout the United States, including Hawaii, Alaska and Puerto Rico. Mr. Hernandez led the VHA’s HR program which supported 18 Veterans Integrated Service Networks and 141 Medical Centers consisting of more than 317,000 clinical and administrative support employees and nearly 120,000 health professions trainees.
Mr. Hernandez retired from the Army at the rank of E-9—Sergeant Major—after 24 years of distinguished active duty military service. He holds a Master of Science degree in Human Resources Management and Development from National-Louis University.
Associate Vice President, Strategy & Transformation Services
With over 25 years of experience in higher education distance and online learning, Darcy has served as Assistant Vice Provost for Technology Education Initiatives at the University of Texas at San Antonio, Assistant Vice Chancellor for Academic Affairs at The University of Texas System, and Executive Director of the UT TeleCampus at UT System. She has also served as an Intergovernmental Personnel Act (IPA) appointment for the Obama Administration at the US Department of Labor and the US Department of Education in Washington, DC.
Darcy currently serves as Chair Emerita with the United States Distance Learning Association (USDLA), and is the founder of the popular USDLA-sponsored International Forum for Women in E-Learning (IFWE), an event that focuses on issues faced by women in the industry as well as on the importance of networking and mentoring in the growth of women leaders for tomorrow. Darcy was inducted into the USDLA Hall of Fame in 2009 and received the Mildred and Charles Wedemeyer Outstanding Distance Learning Practitioner Award in Madison, Wisconsin in 2006. In addition, she was inducted into the Texas Distance Learning Association Hall of Fame in 2006, and received the WCET Richard Jonsen award in 2005.
Darcy received her PhD in Instructional Technology from The University of Texas at Austin in 1992.
Principal Strategist, Strategy & Transformation Services
With over two decades of higher education experience, Chad specializes in strategy, design, planning, and change management across educational technology ecosystems, digital learning, learning spaces, BYOD/mobile and IT systems and services.
Prior to Blackboard, he served as Asst. CIO and Exec. Director for Campus & Academic Services at the Univ. of Chicago; vice-chair of IEEE 1484 Learning Technology Standards Committee; co-PI and co-director of Project Bamboo, a global cyberinfrastructure planning initiative; and a subject matter consultant to DEGW (AECOM) on master planning work for the Univ. of Virginia, UNC-Chapel Hill, NCSU, Univ. of Indianapolis, SUNY Buffalo, UMass-Amherst, Robert Gordon Univ., and the British Library.
Chad served on HLC and medical school (LCME) reaccreditation self-study teams, and chaired the external review of the Center for Instructional Technology at Duke. He has contributed to research and education projects funded by IBM, National Library of Medicine, and the Mellon Foundation; and collaborative efforts of the Ivy League, Big-10, CNI, CSG, NITLE, EDUCAUSE, and Internet2.
Doris Wong, CEO Smart ERP Solutions, Inc., has over 25 years of product development, business and technical experience in the enterprise software industry. Prior to joining SmartERP, she served as Oracle’s Group Vice President and General Manager, and was responsible for the entire PeopleSoft product line. A 20-year veteran working with PeopleSoft/Oracle products and customers, Doris has helped many organizations to automate and improve their HR business processes across public sector, commercial and higher education industries.
Co-Chair, HR Stat Community Practice & Senior Advisor to CHCO
Department of Housing & Urban Development
Jack Malgeri, J.D., Ph.D., is the Senior Advisor to the Chief Human Capital Officer at the U.S. Department of Housing and Urban Development. Jack serves as the Co-Chair of the HRStat Community of Practice.
Mr. Malgeri has 30 years of experience in the federal government and has worked previously as an advisor to the Deputy Secretary at HUD, and the Senior Advisor to the Assistant Secretary for Fair Housing and Equal Opportunity. Prior to his work at HUD, Jack served as a tax attorney in the Office of Chief Counsel, Internal Revenue Service, Department of the Treasury, and as a chapter president of the national headquarters chapter of the National Treasury Employees Union.
Human Capital Strategist
Department of Health & Human Services
James Egbert is a Human Capital Strategist in the United States Department of Health and Human Services (HHS), Office of the Secretary (OS), Office of Human Resources (OHR). Since 2005 James has helped formulate and implement workforce and leadership development programs and strategies to promote a positive, healthy, innovative, and engaging HHS work culture. Before coming to HHS, James worked as a training and development director at a large healthcare company. Prior to that, James served 20 years active duty with the United States Air Force with tours in aircraft maintenance, recruiting, and design and facilitation of leadership and team development programs. James received his BA in Psychology in 1993 and his MA in Human Sciences in 2009.
Zainab is the program director for the HR events portfolio at Worldwide Business Research (WBR). She is project leader and editorial director developing market leading events for senior HR leaders in retail, healthcare, and government. She researches and creates conference programs addressing top industry trends and concerns and recruits senior executive thought leaders to provide insight and share their experiences. Prior to this role, Zainab supported the WBR production team in running 40+ large-scale conferences. You may run into Zainab on the streets of Manhattan trying to pet as many dogs as possible.