HCMG 2017

December 11-December 12, 2017

Westin Crystal City, Arlington, VA

Contact Us: 1 (888) 482.6012

Day Two: Nurturing an Empowered & Driven Public Service

7:30 AM - 8:30 AM Registration & Breakfast

8:30 AM - 8:35 AM Welcome Remarks & Benchmarking

Zainab Hayat, Program Director, HCMG 2017


Zainab Hayat

Program Director
HCMG 2017

8:35 AM - 8:45 AM Chairperson’s Opening Remarks

James Miller, Executive Editor, Federal News Radio

James Miller

Executive Editor
Federal News Radio

8:50 AM - 9:20 AM Keynote: Leading the 97%: Engaging Your Best Employees

Angela Bailey, Chief Human Capital Officer, Department of Homeland Security
If there's one thing government HR management across agencies can agree on, it's that everyone seems to take a lot of interest on poor performers - but what about the majority of your employees who are doing great work? Angela Bailey will share how to:
•Engage the 97% of the workforce doing great work
•Nurturing your best talent to rise within the organization
•Encouraging managers to push for the best out of your best employees


Angela Bailey

Chief Human Capital Officer
Department of Homeland Security
As agencies invest more time and energy into rethinking employee engagement and rewards, it has become imperative to also keep track of constant employee feedback.
•Effectively conduct more real-time surveys
•Prioritize consistent data collation
•Yielding robust surveys and feedback


Joanne Tornow

CHCO & Head, Information & Resource Management
National Science Foundation

Ruth Chandler Cook

Director, Workforce Excellence & Engagement
Department of the Treasury

James Egbert

Human Capital Strategist
Department of Health & Human Services

General Session

9:50 AM - 10:05 AM Takeaway: What kind of pulse or employee surveys has your organization found effective?

Speaker Hub

9:20 AM - 10:05 AM Speaker Hub

Heard an interesting idea from one of the presenters and want to pick their brain a little further? After their presentations and panels, speakers will be available here for more in-depth discussion!

10:05 AM - 10:45 AM Morning Refreshment Break

10:45 AM - 11:10 AM Keynote: Working Together for the Common Good

Peter Shelby, Assistant Secretary, Human Resources & Administration, Department of Veterans Affairs
As the newly appointed Asst. Secretary for HR & Administration at the VA, Peter Shelby wants to bring his over 20 years of HR leadership experience to unifying the VA with a common goal of achieving the noble agency mission of improving veteran life. In his talk, Peter will address:
•How do we share and implement best practices?
•How do we eliminate waste and inefficiency?
•What are the core commonalities across government that we can work together to standardize?


Peter Shelby

Assistant Secretary, Human Resources & Administration
Department of Veterans Affairs
As the retirement tsunami looms larger and larger, the pressure for capable leadership to take on the ever-changing needs of public service. Join your colleagues to discuss how organizations are:
•Providing opportunities for professional growth to keep employees stimulated
•Emphasizing mentorship and coaching efforts
•Getting non-Millennial leadership to understand changing learning & development methods and needs


Karlease Kelly

Chief Learning Officer
Department of Agriculture

Sharon Ridings

Chief Learning Officer/National Training Manager
Environmental Protection Agency

Aaron Lee

Director, Leadership & Professional Development
Veterans Benefits Administration

General Session

11:40 AM - 11:55 AM Takeaway: How is your agency looking to retain and nurture the next generation of leadership?

Speaker Hub

11:10 AM - 11:55 AM Speaker Hub

Heard an interesting idea from one of the presenters and want to pick their brain a little further? After their presentations and panels, speakers will be available here for more in-depth discussion!

11:55 AM - 1:05 PM 11th Annual HCMG Awards Luncheon

As leadership focuses on efficient and high-performing agencies, what are Human Capital leaders doing to:
• Improve ways to measure employee performance
• Align annual performance plans with strategic agency plans
• Tying improved performance management strategy to employee engagement
• Building supervisor capabilities in performance management


Peter Constantine

Deputy Chief Human Capital Officer
Department of Housing and Urban Development

Samantha Cutler

Director, Workforce Relations
Department of Education

Roland Edwards

Deputy CHCO
Department of Homeland Security

Track A: Performance Management

1:45 PM - 2:25 PM Workshop: Automating Government Employee Onboarding

Doris Wong, CEO, Smart ERP
Employee onboarding is an important part of recruiting and keeping employees. Studies show a positive new-hire experience garners many benefits including increased retention, shortened time to productivity, operational efficiency, and can even help enforce compliance. This workshop will cover automating employee onboarding including:
•Drivers and samples of best practices employee onboarding including pre-boarding
•Government case studies identifying prospective benefits of automating employee onboarding
•Taking participants through some initial steps and processes to automate employee onboarding for their organizations


Doris Wong

Smart ERP

Track A: Performance Management

2:25 PM - 3:05 PM Workshop: Training Supervisors and Managers for Performance Excellence

Joellen Jarrett, Chief Learning Officer, Chief of Organizational Effectiveness, Small Business Administration
Joellen Jarrett has been working on embedding accountability within the SBA for improved employee performance management. She will share how her team has been:
•Engaging the agency to drive accountability
•Implementing clear, written performance standards and expectations
•Connecting with frontline managers within the organization
•Prepare supervisors to be effective first responders


Joellen Jarrett

Chief Learning Officer, Chief of Organizational Effectiveness
Small Business Administration

Track B: Learning & Development

1:05 PM - 1:45 PM Case Study Interactive: Competencies: the Thread that Binds

Glenda Scheiner, Director, Human Capital, Office of the Undersecretary of Defense (Comptroller)
Similar to other federal agencies, DoD is required by law to develop functional competencies to use in strategic human capital planning. The DoD financial management (FM) Community followed the Office of Personnel Management's guidance and invested in the development, documentation and periodic revalidation of enterprise-wide FM competencies. Over the past six years, the DoD FM competencies have rewarded that investment by providing the FM workforce an integrated, flexible thread that links and binds the DoD FM workforce development portfolio into a coherent strategic human capital plan for the FM workforce.


Glenda Scheiner

Director, Human Capital
Office of the Undersecretary of Defense (Comptroller)
The learning needs and expectations of today’s workforce have changed. Face-to-face, location-based training is being augmented or replaced by online and hybrid options that provide employees with learning pathways that better fit work schedules, job requirements, and career goals. This workshop will surface ways to capture opportunities to frame, introduce and/or expand hybrid and online learning into training and staff development efforts that move beyond individual courses and toward more holistic employee development that includes elements of competency-based education and career-long learning.


Darcy Hardy

Associate Vice President, Strategy & Transformation Services
Blackboard Inc.

Chad Kainz

Principal Strategist, Strategy & Transformation Services
Blackboard Inc.

Track B: Learning & Development

2:25 PM - 3:05 PM Case Study Interactive: Revamping Executive Professional Development

Joseph Kools, Director, Executive and Organizational Development, Federal Aviation Administration
How do you get an executive corps – long on tactical and strategic responsibilities, short on time – to invest in their own professional development when the future of their organization depends on it?

From last year's HCMG award winning team, find out how FAA is revamping the way it reaches executives to not only invest in themselves, but to reinvest what they learned in their organization and employees, so that FAA continues meeting its mission.

Then, you’ll work collaboratively to brainstorm further solutions and share your own experiences to not only attract learners, but solidify the application of their new insights once they return to the workplace!


Joseph Kools

Director, Executive and Organizational Development
Federal Aviation Administration

3:05 PM - 3:45 PM Afternoon Refreshment Break

3:45 PM - 4:10 PM Keynote: From Rocket Scientists to Accountants: Connecting with the Workforce for a Culture of Shared Agency Mission

Elizabeth Kolmstetter, Director, Workforce Engagement Division, NASA
At NASA, Elizabeth is passionate about finding ways to connect across the enterprise to build a culture of connecting with agency employees. She will share how NASA:
•Demonstrates how employees are its most valuable assets
•Shows that management is listening to employees with meaningful communication
•Focusing on the support jobs and not just frontline staff to build a culture of engagement across the board
•Highlighting success and giving voice to the valuable work done daily


Elizabeth Kolmstetter

Director, Workforce Engagement Division

4:10 PM - 4:35 PM Keynote: Win Employee Buy-In for an Excited Workforce & Great Leaders

Linda Gray, Director, Human Resources, Environmental Protection Agency
Across federal government, leadership keeps a keen eye on the Employee Viewpoint Surveys (EVS) , but gaining employee input in how to improve and move forward can go a long way in nurturing a culture of engagement. At the EPA, Linda Gray has been working on getting more employee feedback on initiatives based on EVS scores.


Linda Gray

Director, Human Resources
Environmental Protection Agency

4:35 PM - 4:35 PM End of HCMG 2017