HCMG 2017

December 11-December 12, 2017

Westin Crystal City, Arlington, VA

Contact Us: 1 (888) 482.6012

Day Two: Nurturing an Empowered & Driven Public Service

7:00 AM - 7:55 AM Registration & Breakfast

7:55 AM - 8:05 AM Welcome Remarks & Benchmarking

Zainab Hayat, Program Director, HCMG 2017

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Zainab Hayat

Program Director
HCMG 2017

8:05 AM - 8:20 AM Chairperson’s Opening Remarks

To chair this morning, contact sponsorship director Mark Barrett at mark.barrett@wbresearch.com or 646-200-7494.

8:20 AM - 8:50 AM Opening Keynote

8:50 AM - 9:20 AM Keynote: Leading the 97%: Engaging Your Best Employees

Angela Bailey, Chief Human Capital Officer, Department of Homeland Security
If there's one thing government HR management across agencies can agree on, it's that everyone seems to take a lot of interest on poor performers - but what about the majority of your employees who are doing great work? Angela Bailey will share how to:
•Engage the 97% of the workforce doing great work
•Nurturing your best talent to rise within the organization
•Encouraging managers to push for the best out of your best employees


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Angela Bailey

Chief Human Capital Officer
Department of Homeland Security
As agencies invest more time and energy into rethinking employee engagement and rewards, it has become imperative to also keep track of constant employee feedback.
•Effectively conduct more real-time surveys
•Prioritize consistent data collation
•Yielding robust surveys and feedback


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Joanne Tornow

CHCO & Head, Information & Resource Management
National Science Foundation
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Ruth Chandler

Director, Workforce Excellence & Engagement
Department of the Treasury

9:50 AM - 10:00 AM Takeaway: What kind of pulse or employee surveys has your organization found effective?

10:00 AM - 10:40 AM Morning Refreshment Break

10:40 AM - 11:05 AM Keynote: Working Together for the Common Good

Peter Shelby, Assistant Secretary, Human Resources & Administration, Department of Veterans Affairs
As the newly appointed Asst. Secretary for HR & Administration at the VA, Peter Shelby wants to bring his over 20 years of HR leadership experience to unifying the VA with a common goal of achieving the noble agency mission of improving veteran life. In his talk, Peter will address:
•How do we share and implement best practices?
•How do we eliminate waste and inefficiency?
•What are the core commonalities across government that we can work together to standardize?


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Peter Shelby

Assistant Secretary, Human Resources & Administration
Department of Veterans Affairs

11:05 AM - 11:25 AM Keynote

As the retirement tsunami looms larger and larger, the pressure for capable leadership to take on the ever-changing needs of public service. Join your colleagues to discuss how organizations are:
•Providing opportunities for professional growth to keep employees stimulated
•Emphasizing mentorship and coaching efforts
•Getting non-Millennial leadership to understand changing learning & development methods and needs


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Karlease Kelly

Chief Learning Officer
Department of Agriculture
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Sharon Ridings

Chief Learning Officer/National Training Manager
Environmental Protection Agency
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Aaron Lee

Director, Leadership & Professional Development
Veterans Benefits Administration

11:55 AM - 12:05 PM Takeaway: How is your agency looking to retain and nurture the next generation of leadership?

12:05 PM - 1:15 PM 11th Annual HCMG Awards Luncheon

Track A: Performance Management

1:15 PM - 1:25 PM Track Chairperson’s Opening Remarks

To chair this track, contact sponsorship director Mark Barrett at mark.barrett@wbresearch.com or 646-200-7494.

As leadership focuses on efficient and high-performing agencies, what are Human Capital leaders doing to:
• Improve ways to measure employee performance
• Align annual performance plans with strategic agency plans
• Tying improved performance management strategy to employee engagement
• Building supervisor capabilities in performance management

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Peter Constantine

Deputy Chief Human Capital Officer
Department of Housing and Urban Development
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Bianca Green

Deputy CHCO
Department of Education
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Roland Edwards

Deputy CHCO
Department of Homeland Security

Track A: Performance Management

2:05 PM - 2:45 PM Workshop

To lead this workshop, contact sponsorship director Mark Barrett at mark.barrett@wbresearch.com or 646-200-7494.

Track A: Performance Management

2:45 PM - 3:25 PM Workshop: Training Supervisors and Managers for Performance Excellence

Joellen Jarrett, Chief Learning Officer, Chief of Organizational Effectiveness, Small Business Administration
Joellen Jarrett has been working on embedding accountability within the SBA for improved employee performance management. She will share how her team has been:
•Engaging the agency to drive accountability
•Implementing clear, written performance standards and expectations
•Connecting with frontline managers within the organization
•Prepare supervisors to be effective first responders


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Joellen Jarrett

Chief Learning Officer, Chief of Organizational Effectiveness
Small Business Administration

Track B: Learning & Development

1:15 PM - 1:25 PM Track Chairperson’s Opening Remarks

To chair this track, contact sponsorship director Mark Barrett at mark.barrett@wbresearch.com or 646-200-7494.

Track B: Learning & Development

1:25 PM - 2:05 PM Case Study Interactive: Competencies: the Thread that Binds

Glenda Scheiner, Director, Human Capital, Office of the Undersecretary of Defense (Comptroller)
Similar to other federal agencies, DoD is required by law to develop functional competencies to use in strategic human capital planning. The DoD financial management (FM) Community followed the Office of Personnel Management's guidance and invested in the development, documentation and periodic revalidation of enterprise-wide FM competencies. Over the past six years, the DoD FM competencies have rewarded that investment by providing the FM workforce an integrated, flexible thread that links and binds the DoD FM workforce development portfolio into a coherent strategic human capital plan for the FM workforce.

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Glenda Scheiner

Director, Human Capital
Office of the Undersecretary of Defense (Comptroller)

Track B: Learning & Development

2:05 PM - 2:45 PM Workshop

To lead this workshop, contact sponsorship director Mark Barrett at mark.barrett@wbresearch.com or 646-200-7494.

Track B: Learning & Development

2:45 PM - 3:25 PM Case Study Interactive: TBD

Joseph Kools, Director, Executive and Organizational Development, Federal Aviation Administration

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Joseph Kools

Director, Executive and Organizational Development
Federal Aviation Administration
1.Conflict Management & De-Escalation
Michelle Vincent Calhoun, Agency Workplace Violence Program Manager, Social Security Administration

2.Coping in a Workplace of Uncertainty
Jill Nissan, Workforce Planning Program Manager, US Geological Survey

3.How to Tie Diversity & Inclusion to Agency Mission
Sharon Wong, Executive Director, Strategic Recruitment, Diversity & Inclusion, OCHCO, Department of Homeland Security


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Michelle Vincent Calhoun

National Workplace Violence Program Manager
Social Security Administration
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Jill Nissan

Workforce Planning Program Manager
US Geological Survey
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Sharon Wong

Executive Director, Strategic Recruitment, Diversity & Inclusion
Department of Homeland Security

3:25 PM - 4:05 PM Afternoon Refreshment Break

4:05 PM - 4:25 PM Keynote: From Rocket Scientists to Accountants: Connecting with the Workforce for a Culture of Shared Agency Mission

Elizabeth Kolmstetter, Director, Workforce Engagement Division, NASA
At NASA, Elizabeth is passionate about finding ways to connect across the enterprise to build a culture of connecting with agency employees. She will share how NASA:
•Demonstrates how employees are its most valuable assets
•Shows that management is listening to employees with meaningful communication
•Focusing on the support jobs and not just frontline staff to build a culture of engagement across the board
•Highlighting success and giving voice to the valuable work done daily


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Elizabeth Kolmstetter

Director, Workforce Engagement Division
NASA

4:25 PM - 4:45 PM Keynote: Win Employee Buy-In for an Excited Workforce & Great Leaders

Linda Gray, Director, Human Resources, Environmental Protection Agency
Across federal government, leadership keeps a keen eye on the Employee Viewpoint Surveys (EVS) , but gaining employee input in how to improve and move forward can go a long way in nurturing a culture of engagement. At the EPA, Linda Gray has been working on getting more employee feedback on initiatives based on EVS scores.

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Linda Gray

Director, Human Resources
Environmental Protection Agency
Elizabeth and Linda will take questions from the audience on what you can best gather from their employee engagement efforts.

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Elizabeth Kolmstetter

Director, Workforce Engagement Division
NASA
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Linda Gray

Director, Human Resources
Environmental Protection Agency

5:05 PM - 5:05 PM End of HCMG 2017